Clients often ask me if I know of a good body corporate management company.

Obviously I am more likely to recommend companies that my other body corporate committees speak highly of.  However, being a supplier also gives me a different perspective on how these management companies operate.

For example, the management companies that promptly pay my invoices really standout! While this may sound like a relatively small point, it is one indicator of a company that has good processes in place.

Combine good systems with committed and well-trained body corporate managers, and you are on a real winner. Good systems mean that account managers are more likely to be able to provide timely support to their clients. Given the fact that community title regulations change frequently, having a highly responsive body corporate manager is very important, particularly around AGM time.

Making the time to visit clients’ properties is another mark of a great body corporate manager. Being familiar with a property’s layout and issues, helps the manager provide vastly superior advice and support to the body corporate committee.

In a nut shell, if your management company has good people and systems, your body corporate clients will notice (and will no doubt be singing your praises). Your suppliers will also notice and you may even get the odd referral from the contractors that you look after so well…